CASE STUDY

PBM Negotiator: Building on HBL's Reputation & Trust

Introduction.

In the complex world of PBM negotiations, trust and industry reputation are invaluable. Hall Benefits Law (HBL) has built its reputation on a foundation of unwavering client commitment, deep legal expertise, and a track record of securing favorable PBM contract outcomes. Recognized by leading industry organizations and highly rated by clients and peers alike, HBL exemplifies what it means to be a trusted partner in PBM negotiations and pharmacy benefit advocacy.

This case study explores how HBL’s strong reputation and client trust have contributed to outstanding results in PBM contract renegotiations, helping plan sponsors achieve cost transparency, regulatory compliance, and financial efficiency.

 
Building a Reputation of Excellence: The HBL Difference

Since its inception in 2013, HBL has earned prestigious accolades that affirm its leadership in ERISA and PBM contract negotiations. Recognitions such as Best Lawyers (2025), Super Lawyers (2025), and the Martindale-Hubbell Preeminent Peer Rating for Professional Excellence (2024) reflect the firm’s dedication to delivering outstanding legal services.

Accolades That Speak Volumes

These honors aren’t just industry benchmarks—they represent HBL’s consistent track record of providing plan sponsors with exceptional legal representation. As a preeminent ERISA boutique law firm, HBL guides clients through the intricacies of PBM negotiations, ensuring financial transparency and compliance while advocating for better pricing and service agreements.

Client Testimonials as Proof of Trust

Client feedback reinforces HBL’s trusted reputation. Testimonials on the firm’s website highlight HBL’s expertise in PBM contract negotiations, cost-containment strategies, and compliance oversight. One client noted, “HBL’s in-depth review of our PBM contract uncovered significant pricing discrepancies and hidden fees. Their negotiation expertise secured more transparent pricing terms, saved us millions, and ensured full compliance with evolving state and federal PBM regulations.” Such testimonials underscore HBL’s commitment to achieving measurable cost savings while protecting fiduciary interests.

 
Expertise That Clients Rely On

A key pillar of HBL’s reputation is its unparalleled expertise in ERISA, health plan law, and PBM negotiations. With over 150 years of combined ERISA experience, the firm offers strategic legal guidance that plan sponsors can rely on when renegotiating complex PBM agreements.

Strategic Application of Legislative Knowledge

HBL’s expertise extends beyond contract negotiations—it includes a deep understanding of PBM regulatory frameworks, particularly those established under federal and state laws aimed at curbing PBM abuses. Clients trust HBL not only to interpret and apply these regulations effectively but also to leverage them in negotiations to enforce rebate transparency, eliminate spread pricing, and secure lower drug costs.

For instance, HBL’s strategic interpretation of recent PBM transparency laws has enabled clients to renegotiate contracts that eliminate hidden fees and misaligned rebate structures, delivering substantial financial benefits while reducing compliance risks.

 
A Trusted Partner Throughout the Negotiation Process

Trust isn’t built overnight—it is earned through consistent, reliable performance. At HBL, we pride ourselves on being a long-term partner, guiding clients from initial contract review to post-negotiation monitoring. This holistic approach ensures that clients not only secure better PBM contract terms but also maintain compliance and cost-efficiency over time.

Case Study: A Client-Centric Approach to Building Trust

One of HBL’s long-term clients, a mid-sized plan sponsor with operations across multiple states, faced a complex PBM contract renegotiation involving pricing transparency, cost-efficiency, and compliance risks.

HBL’s approach began with a comprehensive review of their PBM agreement, identifying problematic pricing structures, spread pricing issues, and rebate misalignments. Using strategic contract modifications, HBL:

  • Eliminated unnecessary administrative fees
  • Secured full rebate pass-through provisions
  • Ensured compliance with the latest PBM transparency regulations

The client praised HBL’s proactive guidance, noting that the negotiation outcomes far exceeded expectations, strengthening their confidence in HBL as a trusted PBM negotiation partner.

 
Recognition That Reinforces Trust

Industry recognition plays a key role in establishing and maintaining trust with clients seeking expert PBM contract negotiators. HBL’s consistent inclusion in national and regional rankings, including Best Lawyers, Super Lawyers, and the Inc. 5000, underscores its commitment to delivering the highest standards of legal excellence.

Industry Recognition: More Than Just Titles

These accolades signify that HBL is exceeding industry standards in professional excellence, contract negotiation, and fiduciary compliance. The Martindale-Hubbell Client Review and Peer Review ratings, particularly those designating HBL as “Preeminent,” reflect the firm’s commitment to integrity and high ethical standards. Plan sponsors trust that their PBM negotiations are handled by a firm respected across the legal and benefits industry.

 
Transparency and Accountability: The Cornerstones of Trust

At HBL, we believe that trust is built on transparency and accountability. These principles are woven into every aspect of our client engagement process. Whether it’s providing detailed updates during PBM negotiations or ensuring that contract revisions fully align with evolving regulations, HBL prioritizes open communication and client-first advocacy.

Proactive Updates and Clear Communication

Clients appreciate HBL’s commitment to transparency, particularly during complex PBM negotiations that involve multiple stages of review and contractual adjustments. By providing regular updates and clear explanations, HBL ensures that clients remain informed and empowered throughout the process. This transparent approach strengthens trust and collaboration, allowing clients to make confident, informed decisions.

Ensuring Compliance and Financial Protection

HBL’s commitment to accountability extends beyond initial contract negotiations. The firm provides ongoing compliance monitoring and strategic advisory services, ensuring that clients:

  • Maintain contract compliance with evolving PBM regulations
  • Optimize financial efficiency over time
  • Remain protected against fiduciary and financial risks

This long-term commitment reinforces HBL’s reputation as a trusted PBM negotiation partner.

 
Conclusion

HBL’s reputation and client trust are the result of years of dedicated service, industry recognition, and a commitment to delivering measurable financial benefits. Our client-centric approach ensures that every PBM negotiation is handled with precision, leveraging deep legal expertise to achieve cost-saving, compliance-driven outcomes.

From initial consultations to ongoing contract management, HBL’s focus on transparency, strategic negotiation, and proactive support has positioned us as a trusted leader in PBM negotiations nationwide. Clients choose HBL not only for our accolades but for the confidence that their PBM agreements will be managed with the highest level of expertise, integrity, and fiduciary protection.

If your organization is looking for a law firm with a trusted reputation and proven results in PBM negotiations, HBL is here to help. Contact us today to experience the difference of working with a firm that prioritizes your needs.

I have been working with HBL and had nothing but wonderful experiences to date. Whether plan corrections, documents, or legal consultation, Anne Tyler Hall and her team bring care and expertise in balance.



James M. Counsel

The lawyers at HBL are absolutely top notch! They listen carefully, offer expert advice, and truly help guide their clients through complex situations. They talk to clients as peers, explaining what needs to be clarified in clear terms, not a mouthful of legalese.

Diane E. Counsel

The HBL team have provided the best legal representation I could have asked for. They worked diligently to handle my case, and did so not only in the utmost professional manner, but with a thorough knowledge of the law and the ability to negotiate and effect a fair settlement.

Leslie H. Counsel